Frequently Asked Questions

Your trust is our highest priority. That is why we are unwavering in our commitment to ensuring the authenticity of every item in our shop. This dedication to quality means each bag undergoes a rigorous authentication process not once, but twice before reaching our customers.

We partner with Entrupy, the industry leader in authentication services. Entrupy uses a state-of-the-art system that combines cutting-edge AI software with professional authenticators who have over 20 years of experience. The technology analyzes highly magnified images of each bag, comparing them against millions of records in an extensive database. This AI continuously learns and adapts, keeping pace with the evolving world of luxury goods.

Every item is accompanied by descriptions and high-quality images to give you a clear understanding of what to expect
we meticulously inspect each item and take accurate pictures.

* Some of our items are accompanied by their original tags, dust bags, boxes, and authenticity cards. Such inclusions will be clearly listed in the item description

Please allow 3-5 business days for your order to be processed for shipping. Shipping costs are calculated at checkout.
Vintage Luxury Bags cannot guarantee delivery by a specific time, as delays may occur due to weather or other factors beyond our control.

Note: We always provide a tracking number you can follow.

Due to the value of our items, all orders over $750 are defaulted to ship with signature-required insurance. If you are unable to sign for your package, you can request to have it held for pickup with the courier. Once a request is approved by the courier, bring your tracking number and a government-issued ID to collect your package.

Note: You accept full financial responsibility for the item once it leaves Vintage Luxury Bags

Shipping charges are calculated during checkout based on your location and the weight of your order. You will see the exact shipping cost before completing your purchase.

Customs is a government agency responsible for regulating the flow of goods into and out of a country. For items purchased in our store, customs and duty fees are paid upfront at the time of purchase. These fees are automatically calculated based on your location and the item you are purchasing. This ensures that you will see the total cost, including all applicable duties and taxes, before you complete your purchase.